Go Answer: Compare Live and AI Receptionist Plans

Revo publishes this documentary buying guide and sells a competing AI answering service. We reviewed Go Answer's public pages on October 30, 2026. We did not buy the service, test its agents or verify customer outcomes.

Put the two products on separate lines

The official live rate card displays an entry plan of $175 per month for 100 minutes, with $1.75-per-minute overage. The separate AI rate card displays $95 per month for 100 minutes, with $0.95-per-minute overage.

Those quantities describe time, not booked jobs. The price difference also does not establish equivalent work or a saving for your office. Compare the actual intake, scheduling and handoff your business needs before comparing costs.

Go Answer's homepage explicitly describes its AI Virtual Receptionist handing off to a live agent when needed. That is a benefit to evaluate, not an absence of human support. Ask whether the selected AI plan includes the handoff, what triggers it, who handles the call and which charges apply. The existence of separate rate cards does not answer those questions by itself.

Separate ordinary features from paid routing choices

The live page lists AI summaries/transcription at an additional $0.05 per minute and dedicated bilingual receptionist routing at $0.30 per minute. That dedicated routing option is more specific than general bilingual-agent availability. Ask which calls incur the charge and whether it applies to all handled time or another defined unit.

For a US contractor serving English- and Spanish-speaking customers, use two fictional inquiries for the same ordinary service. Ask the supplier to show who answers, what information is captured and where the office receives it. Obtain the applicable language-routing arrangement and charges. Do not infer that every language feature belongs to every product.

The published CRM language is qualified by platform support. A familiar logo or a general integration statement is not proof that the receptionist creates a job in your field-service system.

Ask the provider to demonstrate your office handoff

Consider a residential HVAC company buying coverage while its dispatcher is busy. Give the supplier three fictional calls:

1. A new customer asks for an appointment at an address inside the service area.
2. An existing customer wants to change a previously arranged visit.
3. A caller requests a person who is unavailable.

For each, record whether the output is a message, requested time, confirmed calendar entry or live connection. Identify the system containing the record, the person who may change it and the remaining work. Keep diagnosis, approved prices and field attendance under your business's authority.

The home-services page establishes the intended market. Your own agreed demonstration must establish the precise result for your software and operating rules. This guide reports proposed acceptance checks, not tests we performed.

Do not combine a trial with a refund guarantee

The AI pricing page describes a 14-day trial with up to 500 minutes and separately advertises a 30-day money-back guarantee. The homepage also contains differing free-trial language. Confirm the offer presented for the selected product before signing up. A refund guarantee is not automatically an extra period of free usage.

Copy these fields into your purchasing notes:

Where Revo belongs in the shortlist

Revo's published offer covers AI answering, intake, supported booking and summaries, with team transfers and additional features dependent on plan and configuration. It is a candidate when that incoming-call scope matches the work you want covered. This guide does not claim a Go Answer integration, outsourced human receptionists or equivalent account-management services for Revo.

Choose Go Answer's applicable live product when your verified requirement is supplier-staffed reception. Compare AI products on their demonstrated output and complete written costs when automated reception is appropriate.

Frequently asked questions

Are Go Answer's live and AI minutes interchangeable?

Do not assume that. They are displayed as separate subscriptions. Obtain any combined arrangement directly in the proposal.

Is a bilingual agent the same as dedicated bilingual routing?

The live page presents dedicated routing as a priced option. Confirm the arrangement required for your calls rather than treating those descriptions as identical.

Is a money-back guarantee a free trial?

They are different conditions. Confirm when billing starts and which paid charges, if any, qualify for a refund.

Review Revo's current plans alongside the specific Go Answer product and the completed purchasing notes.