Lucy AI
Lucy AI Receptionist: Paid Plans and Booking Links
For a home-service office considering Lucy by Curious Thing, start with the next step the caller needs. Receiving a link to book later is different from leaving the call with an appointment confirmed.
Updated · Published by Revo
Published by Revo. This supplier comparison uses official sources checked November 2, 2026. Revo is not affiliated with Curious Thing. It is a purchasing guide, not a hands-on performance review.
Choose Lucy’s paid skill set
The pricing page lists Professional at US$24/month and Business at US$99/month for the US market. Professional includes message taking, summaries and email/SMS delivery. Business adds multiple skills, transfers to as many as three numbers and advanced intake with up to five questions. The listed appointment function sends a web link. These are dated advertised prices; verify the applicable subscription and inclusions before buying. [1]
For an illustrative plumbing office, a short intake might need a name, callback number, service address, issue and preferred time. Write down the required answers before choosing a tier. If the office also needs a caller transferred, establish how that fits the configured skills and who receives the call.
A field collected during intake is not permission to promise a visit. Keep any arrival time or service commitment tied to what your office can actually honor.
Follow the booking link to its result
Imagine a homeowner calling while you are finishing another job. A booking link can let that caller continue independently. It can also leave your office with an unfinished inquiry if the caller never completes the next step.
Decide who follows up on that unfinished inquiry and where your team checks the final status. For a fictional test, have someone request an estimate, receive the link and stop before submitting it. Then complete a second request. Your office should be able to tell those two outcomes apart without treating both as appointments.
Ask which calendar or booking page the link opens and what happens when no suitable slot is available. This evaluates whether the proposed arrangement fits your process; it does not assume Lucy writes appointments directly into your field-service system.
Check the current offer when older free-plan descriptions appear
Curious Thing’s professional-services announcement states that Lucy’s free plan was discontinued on July 31, 2025. Do not base a new purchasing decision on an older free-plan description. Use the current paid offer and confirm the subscription you would actually start. [2]
Compare the same caller outcome with Revo
Revo’s public service description includes AI call answering, lead intake, routing and scheduling. The supported connection and appointment action for your setup still need confirmation. Do not assume a booking link, an appointment request and a confirmed calendar entry are interchangeable. [3]
For either proposal, identify the result your office needs: a message, a transfer or a completed appointment. Choose based on that result and the applicable plan, rather than on the entry price alone.
Frequently asked questions
Which Lucy does this page cover? Lucy, the phone answering agent from Curious Thing. Check the supplier name when comparing similarly named products.
Does a booking link mean the visit is confirmed? The link is a step in the process. Check the destination’s completed booking record before your office treats the visit as confirmed.
Should I choose Lucy or Revo? Compare the required caller outcome, supported setup and current subscription. If link-based self-booking fits your office, assess that path. If you need a different appointment or team handoff, confirm that exact operation before choosing.
Sources
[1] Curious Thing, Lucy plans and pricing. Checked November 2, 2026; read in Chrome during the approved research session. https://curiousthing.io/pricing/lucy-ai-phone-answering [2] Curious Thing, Lucy AI Phone Answering Agent for Professional Service Firms; includes the July 31, 2025 free-plan discontinuation notice. Checked November 2, 2026. https://curiousthing.io/blog/lucy-ai-phone-answering-agent-for-professional-service-firms [3] Revo, Services. Checked November 2, 2026. https://www.revoapp.ai/services
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