Home inspectors
Answering service for home inspectors
An inspection request needs more than a preferred date. Your office needs to know which property is involved, the inspection being requested and who may coordinate the appointment. Revo can collect that context while the inspector is working, without turning the call into an assessment of the home. Revo uses your greeting, questions, hours and rules to collect the request. Booking and team transfers depend on the selected plan and supported configuration; a time preference alone is not a confirmed appointment.
01 / Home inspectors
Start with the work being requested
Identify the requested inspection and whether the caller is arranging a new visit or following up on an existing one. Record the property type, location and relevant timing supplied by the caller. An inspection inquiry is different from a property manager reporting a maintenance problem; neither the property’s condition nor the scope of an inspection can be established on the call.
02 / Home inspectors
Separate the next calls
03 / Home inspectors
Information worth collecting
04 / Home inspectors
Give the office a usable next step
The summary should separate a requested deadline from an appointment your business has confirmed. The office decides which service fits the request and what arrangements are necessary. A question about an existing report belongs with the inspector, rather than becoming an unsupported interpretation in a general answering script.
05 / Home inspectors
Keep decisions with the professional
Do not certify a property’s condition, interpret report findings or promise that an inspection meets a transaction requirement. Do not collect access codes, passwords or personal transaction documents. The inspector determines the scope, attendance and conclusions of the professional service.
Common questions
Make the next step clear.
Resolve the details that matter to your team and callers.
Can Revo explain an inspection report?
It can record the caller’s question for the responsible inspector. Findings and their meaning should be explained by the professional who can review the actual report.
What if a buyer has a deadline?
Capture the deadline as caller-supplied timing, then ask the office to confirm availability and scope. A preferred date is not a reserved visit.
Is this property-maintenance intake?
No. This page concerns inspection appointments and related follow-up. Repair and maintenance requests need a separate service workflow.
Sources and current terms
Keep each request clear from the first call to follow-up.
Review Revo’s current features and plans for the workflow your business needs.
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