Provider pricing review
Smith.ai pricing: AI calls, human service and Revo
Smith.ai bills its AI plans by calls; Revo publishes monthly minute allowances. Smith.ai Free lists 25 calls for $0, while Revo Solo lists $87.50 for 100 minutes in its Launch Offer. These are different units and scopes. Published by Revo; official pricing checked October 21, 2026. Compare the required workflow, not a guessed cost per job.
Updated · Published by Revo
| Decision | Revo | Smith.ai |
|---|---|---|
| Entry plan | Solo Launch Offer $87.50/month; 100 minutes | AI Free $0/month; 25 calls, then $3 per extra call |
| Other AI allowances | Crew $175/200 minutes; Fleet $350/400 minutes | Baseline Pro $150/75 calls; Enterprise $500/300 calls |
| Team transfers / staffing | Crew/Fleet list team transfers; Solo excludes them | AI escalation and human-first service are different arrangements |
| Booking destination | Confirm supported calendar/field-service action; Solo excludes field-service connections | Pricing lists AI scheduling; confirm calendar and escalation terms |
| Additional usage | Ask for the current applicable minute terms; no rate inferred here | Baseline extra-call rates shown in dedicated pricing: Pro $2.50, Enterprise $2.17 |
01 / Provider pricing review
Read the published offer in its own billing unit
The AI Free plan lists 25 calls for $0 monthly, then $3 per extra call. The baseline Pro option is $150 for 75 calls, with $2.50 extra calls; baseline Enterprise is $500 for 300, with $2.17 extras. These are call allowances, not minute bundles. AI scheduling is listed; confirm your calendar and live-escalation terms.
02 / Provider pricing review
Match the service to your office decision
For a remodeling company, a long project inquiry and a short appointment change can each use a call. That makes call count useful, but it does not tell you whether the caller received the right answer. Keep new estimates, existing projects and supplier calls separate when testing. If a human must handle a particular request, confirm the handoff and its billing before selecting the AI tier.
03 / Provider pricing review
Work through a home-service example
Illustrative arithmetic: 100 billable calls on baseline AI Pro cost $212.50 before other applicable charges: $150 plus 25 extra calls at $2.50. This is a workload example, not a quote or a forecast. Do not apply this AI calculation to the separately priced human receptionist service.
04 / Provider pricing review
Resolve these points before choosing
Use the same requested tasks in every proposal. A rate card describes an offer; a representative call test shows whether the configured flow does the work your office needs.
05 / Provider pricing review
Compare with Revo using the same workload
Review Revo’s current plans and included minutes through the Pricing link. Compare the required answering, booking and team-handoff workflow with that exact plan, rather than assuming every feature is included in its entry tier. Record calls, handled minutes and required tasks together before comparing differently metered services.
For a practical shortlist, test a new inquiry, an appointment change and a request that needs a person. Check the final calendar or message, the handoff result and the usage charged. These are suggested evaluation steps, not customer results or a claim that either provider will complete every request.
06 / Provider pricing review
When one operating model fits better
Smith.ai belongs on the shortlist when its AI call allowance or separately agreed human involvement fits your intake requirements. A human-first package should be evaluated when your requirement is a person conducting the conversation, rather than treating it as the same AI plan.
Revo belongs on the shortlist when its published minute plans and confirmed setup fit the required answering and handoff work. Crew/Fleet features should not be attributed to Solo. Neither an included call nor an included minute guarantees a booked job.
Common questions
Make the next step clear.
Resolve the details that matter to your team and callers.
Does Smith.ai charge for minutes?
The AI table reviewed here uses calls. Request the exact billing definition for the product and package you choose.
What should a home-service office test?
Use a representative customer inquiry and verify the resulting message or appointment, routing behavior and billable usage. Do not equate answering a call with dispatching a technician.
Sources and current terms
Choose the service model before comparing the call allowance. Use the current written terms and a representative call flow before selecting a package.
Review Revo’s current features and plans for the workflow your business needs.
Compare plans